Wheelchair-accessible rides
A caring connection for people who use wheelchairs. Tell us about your mobility equipment so we can confirm the right transportation.
WASHINGTON, DC · NON-EMERGENCY TRANSPORTATION
A caring connection
to where you need
to be.
Wheelchair-accessible transportation that puts people first. For your next appointment, your ongoing care, and the people who matter to you.
Accessible rides. Thoughtful support.
For people across the District.
For people across the District.
CARE THAT GOES WITH YOU
Your city. Your care. Your ride.Washington, DC · Illustration
SafeReliableQuality care
Every person deserves a ride with dignity.
01 / OUR SERVICES
Life moves.
We help you get there.
Transportation is part of your care. We help people and families connect to appointments and services throughout Washington, DC.
Appointments & ongoing care
Plan transportation to medical appointments, dialysis, therapy, and rehabilitation. Ask about one-time or recurring rides.
Discharge & care transitions
Coordinate a ride from a hospital or facility when you are ready to leave. We will discuss timing and support needs with you.
Whether you use a wheelchair, need extra travel support, or are recovering from a procedure, start with a conversation about the ride you need.
THE HEART BEHIND THE NAME
Annie
Mae.✳
Mae.✳
One family’s inspiration.
A mission for our whole community.
A mission for our whole community.
02 / OUR STORY
A family name.
A promise to everyone.
MAE CARE Solutions is named in honor of our founder Jonathan McNair’s grandmother, Annie Mae Johnson, a Washington, DC resident whose life inspired the heart of this company.
Our mission is to provide safe, reliable, quality care to families like ours caring for the people they love. That spirit extends to every rider, at every stage of life.
From a young adult heading to therapy to someone navigating a new mobility need, we believe every journey should begin with respect, patience, and personal attention.
Let’s talk about your ride03 / SAFETY & RESPECT
Care is in
the details.
Getting there matters. How you feel along the way matters, too. These commitments guide the service we are building.
Our safety commitments
A thoughtful approach to the vehicle, the journey, and the person in our care.
Ask a safety questionSupport for your mobility
We will maintain boarding and wheelchair securement procedures matched to the rider and equipment, and confirm service suitability before scheduling.
Ready for the road
We will maintain routine vehicle inspections and maintenance, with an emphasis on safe driving and careful trip planning.
An added layer of accountability
We will maintain dash-camera monitoring inside every vehicle cabin, with notice to riders as part of our safety approach.
Clear, respectful communication
We will maintain communication about trip arrangements, rider needs, and return plans, treating each person with patience and dignity.
04 / BEFORE YOUR RIDE
A little planning.
A smoother journey.
Tell us what you need
Share your preferred date, pickup neighborhood, trip type, and mobility needs. A family member or care coordinator can help.
Confirm the details
We will discuss availability, timing, accessibility, return arrangements, and payment. Your ride is scheduled only after confirmation.
Get ready to go
Have your confirmed pickup details and contact number handy. Let us know about changes and allow time for boarding.
A few helpful details: your appointment time, whether you need a return ride, the type of mobility equipment you use, and whether a companion will join you.
Who can ride with MAE CARE Solutions?
We serve people across Washington, DC who need non-emergency transportation, including wheelchair users, people with temporary mobility limitations, and people traveling to ongoing treatment. Families, caregivers, and care coordinators can make an inquiry on a rider’s behalf. We will confirm whether a trip and the rider’s needs match our service.
How far in advance should I reach out?
Contact us as early as you can, especially for recurring treatment or a discharge. Share your preferred date and appointment time when we speak. Availability, pickup time, return arrangements, and the service details must be confirmed before a ride is scheduled.
Does Medicaid or insurance cover my ride?
Coverage and transportation authorization depend on your plan. Ask your health plan or transportation broker about eligibility, approval, and how to arrange a covered trip. An inquiry here does not establish coverage or confirm MAE CARE Solutions as an approved provider for your plan. We will discuss payment arrangements before confirming a ride.
Can a caregiver or companion come along?
Please ask when you inquire. Tell us how many people would travel and whether anyone will need a seat or mobility accommodation. We will confirm space and any applicable arrangements before scheduling.
Can I arrange a round trip or recurring transportation?
Yes, you can inquire about one-way, round-trip, or recurring rides. Tell us about the schedule and whether your return time is known. Each arrangement is subject to availability and confirmation.
What happens after I submit an inquiry?
Your inquiry is saved for the MAE CARE Solutions team, and we request an email notification to our business inbox. We will discuss availability and arrangements using your preferred contact method. Submitting does not reserve a vehicle or confirm coverage. Please call (202) 391-4826 for time-sensitive questions.
05 / LET’S CONNECT
Your next ride
starts with
a conversation.
Tell us a little about what you need. We’ll help you take the next step.
LET’S TALK(202) 391-4826maecaresolutions@gmail.comWashington, DC
Serving people throughout the District.
Ask about your specific pickup and destination.
For non-emergency transportation.
If you have a medical emergency, call 911. This form is not monitored for urgent needs.
RIDE INQUIRYSTEP 1 OF 3
Let’s plan your journey.
Start with a few travel details. All fields are required unless marked optional.